Frequently Asked Questions
Find answers to common questions about Sesshin
Sesshin is an online platform that connects individuals with certified spiritual care providers, including chaplains, counselors, and trained listeners. We provide accessible, compassionate support for emotional and spiritual needs, available 24/7.
Our providers are certified chaplains, licensed counselors, spiritual directors, and trained active listeners. Each provider undergoes a thorough vetting process and meets professional certification standards in their field.
While some of our providers are licensed counselors, Sesshin primarily offers spiritual care and emotional support. This is distinct from clinical therapy. If you need mental health treatment, we can help connect you with appropriate resources.
Absolutely. We take privacy seriously. All sessions are confidential, and our platform uses bank-level encryption to protect your information. Providers follow strict professional ethics and confidentiality guidelines.
Yes! Sesshin welcomes people of all faiths, spiritual backgrounds, and no religious affiliation at all. You can choose providers who align with your beliefs, or opt for non-denominational spiritual support.
For crisis support, call our 24/7 helpline at 1-800-000-0000. If you're experiencing a mental health emergency, please call 988 (Suicide & Crisis Lifeline) or go to your nearest emergency room.
We offer pay-as-you-go sessions at $45 per session, or a monthly plan at $149/month for 4 sessions. Financial assistance is available for those who qualify. Visit our Pricing page for more details.
Yes, there are no long-term contracts. You can cancel your monthly plan at any time, and you'll continue to have access through the end of your billing period.
Sessions are typically 45-60 minutes and can be conducted via video call, phone, or text chat. You can schedule sessions in advance or connect immediately for crisis support.
Yes! You can browse provider profiles and choose based on their background, specialty, and availability. Our matching system can also suggest providers based on your preferences.
Finding the right match is important. You can switch providers at any time, no questions asked. We want you to feel comfortable and supported.
Currently, Sesshin operates on a self-pay basis. However, some sessions with licensed counselors may be eligible for insurance reimbursement. Check with your insurance provider for details.