Frequently Asked Questions

Sesshin is a platform that connects people with trained spiritual care providers — certified chaplains, spiritual directors, and counselors — for one-on-one sessions via video, phone, or chat. It's not therapy and it's not religion. It's grounded, compassionate presence, available whenever you need it.

No. Sesshin is spiritual care, not clinical therapy. Providers listen without judgment, help you explore questions of meaning, grief, or belonging, and offer presence — not diagnoses or treatment plans. If you need mental health therapy, we'll help point you toward appropriate resources. Some providers are also licensed counselors who can offer therapeutic support within their own scope.

No — Sesshin is not affiliated with any religion or religious institution. Our providers come from many different spiritual traditions, and some have none at all. What matters is that your provider understands and respects your worldview, whatever that is.

Sesshin is for everyone — including people with no spiritual or religious identity at all. Many clients come to us with grief, existential questions, or simply a need to feel heard, without any particular spiritual framing. You don't need a faith, a practice, or any specific beliefs. You just need to show up as you are.

Sesshin providers are certified chaplains, licensed counselors, spiritual directors, and trained listeners. Every provider is carefully vetted — we verify credentials, conduct interviews, and require background checks before anyone can offer care on our platform. All providers follow our Code of Conduct and participate in ongoing supervision.

Yes, completely. All sessions are confidential. Providers follow strict professional ethics, and our platform uses bank-level encryption. We never sell session data or use it for advertising. Your privacy is non-negotiable.

Yes. Browse provider profiles and filter by language, cultural background, spiritual tradition, approach, and availability. If you're not sure where to start, our team can suggest a match. And you can always switch providers — no questions asked.

That's completely okay. Finding the right fit matters. You can switch providers at any time, for any reason. We want you to feel comfortable and supported — not stuck.

Sessions are typically 45–60 minutes and can be held via video call, phone, or text chat — whichever feels right for you. You can connect immediately with an available provider, or schedule ahead. There's no script or structure. You lead; your provider listens.

Sessions start at $45 (pay-as-you-go) or $149/month for four sessions. Financial assistance and sliding-scale options are available — just reach out. Visit our Pricing page for full details.

Yes. No long-term contracts. Cancel your monthly plan anytime — you'll keep access through the end of the billing period. No penalties, no hassle.

Currently Sesshin is self-pay. Sessions with licensed counselors may qualify for insurance reimbursement — check with your insurer. We're happy to provide receipts or documentation to help with any claims.

For immediate spiritual support, call us at 1-800-000-0000 — available 24/7. If you're in a mental health emergency, please call or text 988 (Suicide & Crisis Lifeline) or go to your nearest emergency room. Sesshin providers are not emergency responders, but we can help connect you to the right resources.